TKPK Bet Privacy Policy – How We Keep Your Data Safe

When you use the TKPK Bet platform, you share certain information with us. This Privacy Policy is written to ensure full transparency about how that information is used, protected, and what rights you have over it.

This policy applies to the TKPK Bet website, mobile app, and all digital services. By accessing or using the TKPK Bet platform, you are considered to have agreed to this Privacy Policy.

We believe privacy is a fundamental right. That is why TKPK Bet collects only the minimum data necessary to provide our services – nothing more.

TKPK Bet collects two types of data – what you provide directly, and what is automatically generated as you use the platform.

Information You Provide Directly:

• Registration Details: Name, mobile number, email address, date of birth.
• Identity Verification (KYC): Copy of National ID, passport, or other identity document.
• Payment Details: Mobile banking number (bKash/Nagad), bank account details.
• Contact Information: Messages and complaints submitted to support.

Automatically Collected Information:

• Device Information: phone model, operating system, browser.
• IP address and approximate location.
• Time spent on site and pages visited.
• Gaming history and transaction records.
• Login time and date.

TKPK Bet uses your data solely for the purposes listed below. For any other use, your consent will be obtained in advance.

1. Account Management: Registration verification, password reset, and login security.
2. Payment Processing: To process deposit and withdrawal transactions.
3. Customer Service: To resolve your issues and handle complaints.
4. Security & Fraud Prevention: To detect suspicious activity.
5. Legal Obligations: To comply with requests from government or regulatory authorities.
6. Service Improvement: Analytics to improve the overall platform experience.
7. Personalized Offers: To send you relevant bonuses and promotions based on your preferences (optional).

TKPK Bet never sells your data. However, in certain limited circumstances, information may be shared with trusted partners:

• Payment Provider: bKash, Nagad, Rocket – used solely for processing transactions.
• Game Provider: Relevant game results and betting information may be shared.
• Law Enforcement Agencies: In cases involving a court order or lawful investigation.
• Cybersecurity Partner: Limited data used to detect fraud.

TKPK Bet uses cookies and similar technologies on its website and app to help enhance your experience.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some services to not function properly.

TKPK Bet does not retain data longer than necessary. The general rules are:

• Account Information: For as long as the account remains active, and for 5 years after closure.
• Transaction Records: 7 years, as required by legal obligations.
• Support Conversations: 2 years after resolution.
• Gaming Log: 3 years.
• Cookie Data: In accordance with each cookie's expiry period.

As a TKPK Bet member, you have full rights over your own data. Contact our support team to exercise any of the rights listed below.

If we become aware that personal data has been collected from a minor, TKPK Bet will delete it immediately and close the associated account.

If a parent or guardian believes their child has been registered by mistake, please contact TKPK Bet support. We will take action within 48 hours.

TKPK Bet upholds the highest industry standards in protecting your data.

That said, no security system can be guaranteed 100% breach-proof. However, TKPK Bet is committed to responding as quickly as possible in the event of any incident.

TKPK Bet may update this Privacy Policy from time to time. When changes are made:

• The 'Last Updated' date at the top of the page will be changed.
• For significant changes, registered members will be notified via email or in-app notification.
• Continued use of TKPK Bet after any changes have been made will be considered acceptance of the updated policy.
• Previous versions of the policy are available on request from TKPK Bet support.

For any questions, concerns, or requests to exercise your rights regarding the Privacy Policy, please contact TKPK Bet:

Upon receiving a request to exercise your privacy rights, TKPK Bet will take action and notify you within a maximum of 30 business days.